Frequently Asked Questions
Everything you need to know about your next sparkle.
What materials are used in Starfire Body Jewelry?
We prioritize your health and safety by using only high-quality, biocompatible materials including G23 Implant Grade Titanium, 14K Solid Gold, and 316L Surgical Steel.
How do I determine the correct gauge and length for my piercing?
We provide a comprehensive sizing guide on each product page. However, for the most accurate fit, we recommend consulting a professional piercer or measuring your current jewelry with a digital caliper.
Can I return body jewelry if it doesn't fit?
Due to health and safety regulations, we cannot accept returns or exchanges on body jewelry once the tamper-evident seal has been broken or the item has been worn.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-21 business days.
Is your jewelry suitable for new or healing piercings?
Yes, our Implant Grade Titanium and 14K Gold collections are specifically designed to be safe for initial piercings and to promote a healthy healing process.
Do you offer wholesale opportunities for professional studios?
Absolutely. Licensed piercing studios can apply for a wholesale account via our 'Pro Portal' to access bulk pricing and exclusive professional-only designs.